Refund and Returns Policy

At MYHD IPTV, we prioritize transparency and customer satisfaction. Please review our refund and returns policy below to understand the terms regarding purchases and subscriptions.

1. Refund Policy After Activation

• Refunds or modifications are not available after a subscription is activated, including:
  • Trial subscriptions.
  • Any product costing $10 or less.

2. Responsibility After Activation

• MYHD’s responsibility is limited to:
  • Activating the subscription for the agreed-upon period.

3. Confirmation of Activation

• A screenshot from our panel will be sent to your email as proof of activation for the purchased period.

4. Activation Time

• Subscriptions are activated and sent within 24 hours of placing the order.

5. Device Compatibility

• It is the user’s responsibility to:
  • Specify the device type for using the IPTV subscription at the time of purchase.

6. Content and Service Issues

• MYHD disclaims control over:
  • Provided content.
  • Service interruptions or issues, due to the nature of IPTV.

7. Sales and Discounts

• Purchases made prior to promotions or discounts are not eligible for refunds or adjustments.

8. Time Limit for Refund Requests

• Refunds or returns are not allowed after 7 days from the date of payment.

9. Non-Refundable Items

• The following items are non-refundable after purchase:
  • Trial subscriptions.
  • Any product priced at $10 or less.

Important Notes

• Refunds and returns are strictly limited as outlined in this policy.
• By purchasing a subscription, you agree to these terms.

If you have any questions or concerns, please contact us at reseller@support.myhdiptvstore.com for assistance.